Terms & Conditions for booking dives and places on dive trips.
A place can only be booked once full payment is received. No refund will be given if the second dive is not completed on the day unless cancelled by North East Dive, where the second dive is cancelled due to deteriation of sea conditions then a free place will be given on a future dive. The skipper has the ultimate decision as to which dive site is used and this can be changed from the advertised location at his discretion, but we will always try to go to the advertised sites.
If the days diving is cancelled prior by North East Dive before the set day then no payment will be required and a refund can be given.
Extra cylinders are availible to Hire (£5 per Day/Trip) but must be collected before the trip date unless otherwise arranged with North East Dive. Hired cylinders must be returned within 3 days or will be charged accordingly.
Multi day dive trips
A place can only be booked on receipt of a £50 or £100 deposit. Full payment will be required two or four weeks prior to the trip date by bank transfer. A Deposit/Full Payment will only be refunded if a replacement diver is available to fill the place.
If there insufficient numbers to run the trip then notice will be given approximately one month prior to the intended trip date, any deposits will be refunded.
The skipper has the ultimate decision at which dive site to use and this can be changed from the advertised location at his discretion, but we will always try to go to the agreed/advertised dive site. If dives are cancelled by North East Dive during a trip due to bad weather there will be no refund given but an alternative dive site will offered if available (shore diving).
Extra cylinders are availible to hire but must be collected before the trip date unless prior arrangements have been made. Hired cylinders must be returned within 3 days or will be charge accordingly. Non divers are most welcome to come on any trip but accommodation or room on the boat cannot be guaranteed.
If a dive trip is completely cancelled by North East Dive due to unforseen circumstances then a full refund only will be offered.
Types of data we collect
North East Dive require your name, address, contact details and emergency contact details purely for the purpose of contacting yourself regarding any diving you have planned with ourselves, we may, for example, be required to share your information with any third party providers such as accommodation. Your emergency contact information will only be used in an emergency or if we cannot contact yourself. It will only be passed onto a third party if we are required to do so by law or in an emergency situation. We will retain this information until you advise us that you no longer wish for us to retain it or until we cease to offer dive trips.
You also authorise North East Dive to use pictures of yourself and your name within trip reports and advertising on our own website & social media websites. You can ask us not do to so at anytime.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Catherine Hollingdale. Access to your personal information Under GDPR, You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Catherine Hollingdale, email@example.com
Changes to this Privacy Notice We will review our policy on a regular basis so please refer back to this page when you sign up for any future diving.
North East Dive will use the information you provide on this form to be in touch with you and to provide updates and marketing, about our Future Dive Trips
You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at firstname.lastname@example.org. We will treat your information with respect. For more information about our privacy practices please visit our website detailed under our Terms & Conditions.
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